BullsEye NOC — Conductor Room Guide
Conductor
Room Guide
Conductor
CC014139

BullsEye NOC

Network Operations Center 24 / 7 Operation

What are you trying to do?

Tap your task — we'll take you right there.

Dock my laptop at a workstation

Dell SD25TB4 + dual 27" monitors

Put a feed on the video wall

Routed through the Barco CTRL system

Power-cycle a device

WattBox WB-800-IPVM-6 via OvrC

Something isn't working

Troubleshooting & vendor support

Quick Access

Workstations

Docks, monitors & docking

Video Wall

Samsung tiles & Barco CTRL

Power & Sensors

WattBox PDU + Atlona sensor

Help & Vendor Docs

Troubleshooting and support

About This Room

What this room does

BullsEye AV-managed-services NOC

This room is the operations floor for BullsEye — Taurus's AV-managed-services product. Engineers seated here continuously monitor client conference rooms across multiple sites, run morning readiness checks, and resolve issues before meetings start.

The layout is two functional zones: operator workstations (Dell docks plus dual 27" monitors) where engineers work, and a shared video wall built from Samsung QM55C tiles, fed by the Barco CTRL routing system. Power and presence are automated by the WattBox PDU and the Atlona occupancy sensor.

Hardware Inventory

Installed hardware

Each device with role and vendor docs

  • Samsung QM55C — 55" 4K UHD commercial signage display. Used as video-wall tile. Samsung product page.
  • Barco SAS-050 — Secure Appliance Server. The central service node for the Barco CTRL platform; manages all hardware and security. Barco product page.
  • Barco NGS-D440 — Compact 4K60 HDMI 2.0 encoder. Brings physical sources onto the IP fabric, with active loop-through and PoE+/USB-C power. Barco product page.
  • Barco SAN-050 — Secure Applications Node decoder. Drives 1× 4K60 or 4× 1080p60 HDMI outputs to the wall tiles. Barco product page.
  • Dell Pro Thunderbolt 4 Smart Dock SD25TB4 — Single-cable workstation dock; 130 W power delivery for Dell systems, 96 W for non-Dell. Dell product page.
  • Dell 27" 1080p monitors — Two per operator workstation.
  • Atlona AT-OCS-900N — Network-enabled PIR occupancy sensor; PoE-powered; also reports temperature and ambient light. Atlona product page.
  • WattBox WB-800-IPVM-6 — IP-controlled power conditioner with 6 individually controlled and metered outlets, Self-Healing Auto Reboot, OvrC remote management. Snap One product page.
Operator Workstations

Workstation Layout

One TB4 dock + two 27" 1080p monitors per desk

Each operator desk is built around a Dell Pro Thunderbolt 4 Smart Dock (SD25TB4) with two Dell 27" 1080p monitors. Engineers bring their own laptop; a single Thunderbolt 4 cable to the dock drives both displays, charges the laptop, and provides network plus peripherals.

Dock Your Laptop

Single Thunderbolt 4 cable, dual displays

1Plug the Thunderbolt 4 cable from the SD25TB4 dock into your laptop's Thunderbolt 4 / USB-C port.
2Both 27" monitors come up automatically as extended displays. Your laptop charges over the same cable.
3Wired Ethernet and USB peripherals (keyboard, mouse, headset) attach through the dock — no extra cables to your laptop.

Power delivery is 130 W for Dell laptops and 96 W for non-Dell — enough to run and charge most ultrabooks and most thin-and-light workstations on the same cable.

Arrange Your Displays

Set primary and ordering in the OS

If the monitors come up in the wrong order or with the wrong primary, fix it in the OS — the dock just passes whatever the OS sends.

Windows

Settings → System → Display → drag the numbered tiles to match the physical layout, tick Make this my main display on the one you want primary.

macOS

System Settings → Displays → click Arrange, drag the white menu-bar onto the display you want as primary.

Video Wall

Samsung QM55C — Display Tiles

55" 4K UHD commercial signage

The video-wall tiles are Samsung QM55C Crystal UHD signage displays — 55", 3840×2160 native, 500 nit typical brightness, VA panel, slim 28.5 mm depth.

  • Power — each tile sits on its own WattBox outlet so it can be cycled remotely (see Power & Sensors).
  • Input — fed by a Barco SAN-050 decoder over HDMI 2.0. Tile inputs do not need manual switching.
  • Orientation — supports landscape or portrait if a layout is ever reconfigured.

Barco CTRL — Routing System

KVM-over-IP for control rooms

Content reaches the wall through Barco's CTRL platform — an IP-based control-room visualization system. Three device classes are involved:

SAS-050 — Controller

The Secure Appliance Server is the service node for Barco CTRL. It manages every hardware endpoint on the network and orchestrates routing, layouts, and security.

NGS-D440 — Encoder

Each NGS-D440 takes a physical HDMI 2.0 source (up to 4K60) and encodes it onto the network. The active loop-through means an encoded source can still drive a local monitor at the same time.

SAN-050 — Decoder

Each SAN-050 pulls a stream from the network and drives a wall tile over HDMI 2.0 — either one 4K60 output or four 1080p60 outputs per unit.

Routing, layout changes, and operator KVM are managed in the Barco CTRL admin UI — not on the touch panel. Refer to the SAS-050 documentation for management URLs and credentials.

Signal Flow at a Glance

Source → encoder → controller → decoder → tile

1A physical source — a workstation, a feed PC, a monitoring dashboard machine — plugs into an NGS-D440 encoder over HDMI 2.0.
2The NGS-D440 encodes that source onto the IP network.
3The SAS-050 controller assigns that stream to one or more SAN-050 decoders based on the current layout.
4Each SAN-050 outputs HDMI to the Samsung QM55C tile attached to it.

If a tile goes dark, check the chain end-to-end in this order: tile power (WattBox) → SAN-050 power/network → SAS-050 routing assignment → NGS-D440 source connection.

Power & Sensors

WattBox WB-800-IPVM-6

IP-controlled PDU with 6 metered outlets

The WB-800-IPVM-6 is the room's IP power conditioner — 6 outlets, each individually controlled and individually metered. Devices that need to be remotely power-cycled (wall tiles, the SAS-050, the SAN-050 decoders, the NGS-D440 encoders) live on this PDU.

What it does
  • Per-outlet on/off & cycle — toggle any outlet without touching the rack.
  • Per-outlet metering — real-time current and voltage per outlet for troubleshooting.
  • Self-Healing Auto Reboot — the WattBox pings configured IPs and auto-cycles an outlet when a device stops responding.
  • OvrC remote management — manage and monitor from anywhere through Snap One's OvrC cloud platform.
Power-cycling a device
1Open the WattBox in OvrC (or its local web UI on the management network).
2Find the outlet assigned to the device — outlets are labeled by what they feed.
3Tap Reboot (cycle off-on with a brief delay) or use Off then On if you need a longer dwell.

Don't cycle the SAS-050 outlet during business hours — it takes the whole CTRL platform offline while it boots. Schedule controller reboots after-hours or coordinate with the on-shift operator first.

Atlona AT-OCS-900N — Occupancy Sensor

PIR + network reporting over PoE

The room's presence sensor is an Atlona AT-OCS-900N — a PIR-based occupancy sensor that runs on Power-over-Ethernet and reports over IP. Beyond occupancy, it also reads temperature and ambient light. Coverage is 900 ft² or 2,000 ft² depending on the lens installed.

It speaks common protocols (UDP, TCP, WebSocket, MQTT) so its events can drive other devices on the network — the typical NOC use is room-awake / room-asleep triggers.

The AT-OCS-900N is discontinued by Atlona as a current product — the installed unit is still serviceable, but any replacement will need a current-gen equivalent.

Troubleshooting

A video-wall tile is dark or showing "No signal"?

Walk the chain end-to-end. Confirm the WattBox outlet for that tile is on and not in fault. Verify the SAN-050 decoder is powered and on-network. Check the SAS-050 routing assignment for that decoder. Confirm the upstream NGS-D440 encoder still has its source connected and is online.

Whole wall is dark?

Check the SAS-050 first — without the controller, no routing happens and decoders won't have streams to pull. If the SAS-050 is healthy, check the management switch / network fabric between it and the decoders.

Workstation monitors not lighting up?

Confirm the Thunderbolt 4 cable is fully seated at both ends — TB4 connectors lock in only when pushed home. Verify the SD25TB4 has power. As a quick sanity check, unplug and re-plug the TB4 cable from the laptop to force re-enumeration.

Laptop charges slowly or warns about power?

The dock delivers 130 W to Dell systems and 96 W to non-Dell. Power-hungry mobile workstations may exceed that under heavy load and show a low-power warning — it's expected behavior, not a fault.

A device on a WattBox outlet is unresponsive?

Open OvrC, find the outlet, hit Reboot. If the issue keeps recurring, look at the outlet's metering — abnormal current draw is a useful early signal. Self-Healing Auto Reboot should also flag the device if it's been configured against a ping target.

Occupancy sensor automations not firing?

Confirm the AT-OCS-900N has PoE link (the PSE switch port should show power delivery). Check its IP is reachable and that whatever consumer (Velocity, custom listener, MQTT broker) is still subscribed to the right endpoint.

Vendor Documentation
Need Further Help?

Call or email Taurus — we love to help.

(469) 630-9909

tech@taurustechinc.com