Safety Training Room
Look at the TV. It shows the room name and, if this room uses one, a 4-digit key.
Share your laptop or phone without a cable (steps on the Share tab).
Presenting? Clip on the wireless mic and switch it on.
What do you need to do?
Tap one. We'll take you right to it.
Share My Screen
Laptop, Mac, phone
Mic & Sound
Wireless mic and volume
Teams Meetings
Using your laptop
Troubleshooting
Fixes and support
86" LG display
The big screen at the front.
Mersive Solstice
Lets you show your laptop or phone on the TV without a cable.
Shure wireless mic
A small clip-on mic with a belt pack. Your voice comes out of the ceiling speakers.
Wall volume control
Turns the room sound up, down, or mutes it.
Ceiling speakers
Room sound for the mic and your laptop.
What the TV Shows
Everything you need to connect is on screen
When nobody is sharing, the TV shows the Solstice welcome screen. It has everything you need:
Room Name
1234Screen keyhttp://10.x.x.x
How to connect:
1. Connect to the local network
2. Browse to share.mersive.com
3. Enter 10.x.x.x and connect
Apple users can AirPlay to Room Name
Windows users can Miracast to Room Name
Illustration. Your TV shows this room's real name, address and key.
- Room name (big, top left) · pick this name when you share.
- Screen key (4 numbers under the name) · type this if Solstice asks for a key.
- Address (top right) · type this at share.mersive.com.
- How to connect · short steps for laptops, Apple devices and Windows.
Wearing the Wireless Mic
Clip on, switch on, talk
Clip the belt pack to your belt or pocket.
Clip the small mic to your shirt, centered on your chest, about a hand's width below your collar (3 to 6 inches below the neckline).
Turn on the belt pack with its power switch or button (on some models, hold the button for a few seconds). A green light means you're live.
Talk normally. Your voice comes out of the ceiling speakers.
When you're done, switch it off and put it back on its charger.
Do
Keep the mic outside your clothes.
Switch it off for private conversations.
Don't
Don't touch or tap the mic while talking.
Don't clip it up by your chin. You'll sound muffled.
Battery and Charging
What the lights mean
- Green light on the belt pack · on and ready.
- Red light on the belt pack · not ready. The battery is low, or on some models the mic is muted. Charge it, or press its mute button.
- Put it on the charger when you're done so it's ready for the next person.
Charger lights vary by model. On Shure chargers, a flashing red light usually means charging and solid green means fully charged.
Stop a Squeal (Feedback)
Quick fix
Step away from the ceiling speaker you're standing under.
Turn the room volume down a little on the wall control.
Make sure the mic is on your chest, not near the speakers.
The Wall Volume Control
Louder, quieter, mute
The control on the wall sets the room volume.
- Turn it up or down to change the volume.
- If it has a mute button, press it to silence the room. Press it again to bring the sound back.
- If nobody can hear anything, check that the room isn't muted.
I can't find the room to share to.
Make sure you're on the same Wi-Fi network shown on the TV. Guest Wi-Fi may not work. Or type the address from the TV at share.mersive.com.
It asks for a key.
Type the 4 numbers shown under the room name on the TV.
My iPhone or Mac doesn't see the room.
Check that you're on the same Wi-Fi as the TV. If it still isn't listed: on a Mac, use share.mersive.com in Chrome. On an iPhone or iPad, call support.
share.mersive.com won't connect.
Use Chrome (or Edge on Windows). If it still fails, try the Solstice app or AirPlay, and let support know.
My video has no sound.
Turn on Share audio (browser) or check the speaker icon next to the room name in the app. Then check the wall control isn't muted.
Nobody can hear the mic.
Check the belt pack light is green. Red means low battery or muted. Make sure the mic is plugged into the belt pack and the wall control isn't muted.
Squealing noise.
Step away from the ceiling speakers and turn the wall volume down a little.